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Quality Assurance/Total Quality Improvement

Job Responsibilities

  • Insure compliance with governmental and other health care regulatory agency quality assurance (QA) requirements.
  • Develop, validate, implement and evaluate policies and procedures.
  • Identify QA issues, monitor and analyze QA data, review and analyze problems, recommend and implement corrective action and educate laboratory and other staff members.
    • Clinical experience
    • Analytic, deductive, and inductive skills
    • Ability to self-motivate and work independently and with others
    • Detail-orientation and organizational skills
    • Verbal and written communication skills

    Additional education needed:

    Seminars, workshops, training in Quality Assurance, Quality Systems, Quality Management, Quality Improvement, Systems Management

    Certification as a Quality Systems Auditor is available but may not be required.

    Where to look for employment:

      Clinical Laboratories

      Blood Centers

      Hospital Transfusion Services

      Hospital Quality Assurance Departments

      Hospital/Laboratory Information Systems Departments

      Information Systems Consulting Companies

      Information Systems Vendors

    Testimonial:

    "A career in Quality Assurance is rewarding for those individuals who agree with the need for rules and regulations, and who enjoy order and organization. There is always a need for understanding the spirit of the regulations, and to formulate methods and processes to achieve compliance.

    A career in this discipline is always challenging; there are numerous opportunities to solve problems and to determine the actual source of those problems through root cause analysis. There are many opportunities to collect and analyze critical data, and to present the results to many and varied audiences."

      Beth Cascone, MS
      Training and Quality Assurance Coordinator
      University Hospital, SUNY at Stony Brook