Clinical laboratory services are an integral component of the delivery of safe patient care. In order to continuously improve the safety of services provided, all laboratories should identify key measures and monitor their impact on patient safety as part of the laboratory's performance improvement activities.

The intent of this procedure is to standardize safety measures between organizations. Standardized measures will provide an opportunity for statistical benchmarking across the lab community. These benchmarks can then be used by healthcare organizations to establish realistic performance improvement goals, and ultimately improve patient safety.